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08.26.2008 at 12:48PM PDT, ID: 23679853
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8.0

[ ERROR ] CAM-CRP-1093 Unable to read the contents of the keystore - Cognos 8 issue.

Asked by florida73 in Cognos PowerPlay, Impromptu, ReportNet

I just completed installing Cognos 8 Web/Application server (roles: dispatcher, content manager).

Opened Cognos Configuration and Selected Action menu and clicked Test.

Got the below error in the pop-window with a red X mark "Generating Crytographic Information"

When cliecked on Detail: Got the below error:

[Cryptography]
1. [ ERROR ] CAM-CRP-1093 Unable to read the contents of the keystore 'D:/Program Files/cognos/c8/configuration/signkeypair\jSignKeystore'. Reason: java.io.IOException: error constructing MAC: java.io.IOException: PKCS12 key store mac invalid - wrong password or corrupted file.

I have port 1433 open from the Dispatcher to the content Store db server and port 25 open for the notificatiion.

Please let me know if there is anything to fix this issue. I have attached a jpg - Cognos-error.jpg

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PART2
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When i try to start the services i get below error... (I have attached the jpg: Cognos-start error1.jpg, Cognos-start error2.jpg, Cognos-start error3.jpg)

[Start Service]
1. 15:36:29, 'LogService', 'StartService', 'Success'.
2. 15:36:31, 'ContentManager', 'getActiveContentManager', 'Failure'.
DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.
3. 15:36:31, 'com.cognos.pogo.contentmanager.coordinator.ActiveCMControl', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

4. 15:36:31, 'com.cognos.pogo.contentmanager.coordinator.ActiveCMControl', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

5. 15:36:31, CM-CFG-5076 A Content Manager configuration error occurred during the initialization of Cognos Access Manager.

CAM-AAA-0145 There is no namespace that is properly configured for authentication.
6. 15:37:00, 'ContentManagerService', 'StopService', 'Success'.
7. 15:37:00, 'ContentManagerService', 'StopService', 'Success'.
8. 15:37:00, 'CPS Producer Registration Service', 'StopService', 'Success'.
9. 15:37:00, 'CPS Producer Registration Service', 'StopService', 'Success'.
10. 15:37:00, 'MonitorService', 'StopService', 'Success'.
11. 15:37:00, 'MonitorService', 'StopService', 'Success'.
12. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

13. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

14. 15:37:00, CM-CFG-5076 A Content Manager configuration error occurred during the initialization of Cognos Access Manager.

Call failed with error code: -24
15. 15:37:00, CM-CFG-5076 A Content Manager configuration error occurred during the initialization of Cognos Access Manager.

Call failed with error code: -24
16. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

17. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

18. 15:37:00, 'DeliveryService', 'StopService', 'Success'.
19. 15:37:00, 'DeliveryService', 'StopService', 'Success'.
20. 15:37:00, 'JobService', 'StopService', 'Success'.
21. 15:37:00, 'JobService', 'StopService', 'Success'.
22. 15:37:00, 'EventService', 'StopService', 'Success'.
23. 15:37:00, 'EventService', 'StopService', 'Success'.
24. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

25. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

26. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

27. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

28. 15:37:00, 'AgentService', 'StopService', 'Success'.
29. 15:37:00, 'AgentService', 'StopService', 'Success'.
30. 15:37:00, 'BatchReportService', 'StopService', 'Success'.
31. 15:37:00, 'BatchReportService', 'StopService', 'Success'.
32. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

33. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

34. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

35. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

36. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

37. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

38. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

39. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

40. 15:37:00, 'ReportService', 'StopService', 'Success'.
41. 15:37:00, 'ReportService', 'StopService', 'Success'.
42. 15:37:00, 'reportDataService', 'StopService', 'Success'.
43. 15:37:00, 'reportDataService', 'StopService', 'Success'.
44. 15:37:00, 'Cubics Service', 'StopService', 'Success'.
45. 15:37:00, 'Cubics Service', 'StopService', 'Success'.
46. 15:37:00, 'ContentManagerService', 'StopService', 'Success'.
47. 15:37:00, 'ContentManagerService', 'StopService', 'Success'.
48. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

49. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

50. 15:37:00, CM-CFG-5076 A Content Manager configuration error occurred during the initialization of Cognos Access Manager.

Call failed with error code: -24
51. 15:37:00, CM-CFG-5076 A Content Manager configuration error occurred during the initialization of Cognos Access Manager.

Call failed with error code: -24
52. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

53. 15:37:00, 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.

54. 15:37:00, 'LogService', 'StopService', 'Success'.
55. 15:37:00, 'LogService', 'StopService', 'Success'.
56. [ ERROR ] CFG-ERR-0103 Unable to start Cognos 8 service.
Execution of the external process returns an error code value of '-1'.Start Free Trial
Attachments:
 
I get this error when i go to Actions menu and click Test on the Cognos Configuration window.
I get this error when i go to Actions menu and click Test on the Cognos Configuration window.
 
 
I get this error when i start the services on the Cognos Configuration window.
I get this error when i start the services on the Cognos Configuration window.
 
 
I get this error when i start the services on the Cognos Configuration window.
I get this error when i start the services on the Cognos Configuration window.
 
 
I get this error when i start the services on the Cognos Configuration window.
I get this error when i start the services on the Cognos Configuration window.
 
 
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[+][-]08.27.2008 at 05:28AM PDT, ID: 22323888

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[+][-]08.28.2008 at 06:29PM PDT, ID: 22341460

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About this solution

Zones: Cognos PowerPlay, Impromptu, ReportNet
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Solution Provided By: florida73
Participating Experts: 1
Solution Grade: A
 
 
 
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