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08.08.2008 at 12:42AM PDT, ID: 23631933
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7.4

Server stop responding during backup of information store (NT backup)

Asked by TelehusetMoss in SBS Small Business Server, Exchange Email Server

Tags: , , ,

NB!! Have posted this question before and accepted a solution, but was a mistake and problem continue..
 
Have a customer with a HP ML 350 G5 , with Hp Ultrum 400\800 Gb streamer.
Win 2003 sbs std with Exchange.
Have SP 2 for windows and Exchange.
Increased maximum database size for priv.edb to 50 Gb (http://support.microsoft.com/kb/912375/)
Current size 11 gb
Using NT backup configured throug Server managemet.

Some days (night's) at the same time the server just hangs completly.
Out of last 30 days, it have frozen 3 times.
On diffrent weekdays, but same time.
After going throug succesfully completed jobs, fund out that it start to backup information store a min or two before "freezing time".
Server than hangs (no reaction to keyboard) until hard reset.
After restart, error msg in system log: event id 6008 "The previous system shutdown at 00:34:52 on 26.07.2008 was unexpected"
So: error says shutdown at 00.34 and this is 2 min after backup of Information store starts.
Suggested solution was to move job a few hours up.
Moved it to 20.00 (from 23.00) and succesfull jobs finishes at aprx 22.30
Now server crashed again,at 21.37- 1hour and 37 min after backup job starts and 2 min after backup of information store. Same as before..
So it's pretty clear that it have something to do with the backup of system store??

Any ideas?
Thank you very much for tryiing to help
Tore Jacobsen - NorwayStart Free Trial
[+][-]08.08.2008 at 03:02AM PDT, ID: 22188596

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[+][-]08.11.2008 at 05:20AM PDT, ID: 22203697

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[+][-]08.26.2008 at 09:20AM PDT, ID: 22316442

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[+][-]08.26.2008 at 04:37PM PDT, ID: 22320693

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[+][-]09.04.2008 at 02:57AM PDT, ID: 22385563

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[+][-]09.04.2008 at 07:07AM PDT, ID: 22387465

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About this solution

Zones: SBS Small Business Server, Exchange Email Server
Tags: Microsoft, Exchange, Small business 2003, Exchange and Windows SP2
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Solution Provided By: TechSoEasy
Participating Experts: 2
Solution Grade: A
 
 
[+][-]09.10.2008 at 03:33AM PDT, ID: 22436870

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[+][-]09.29.2008 at 12:20AM PDT, ID: 22594387

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